{"id":627,"date":"2024-12-10T16:48:57","date_gmt":"2024-12-10T23:48:57","guid":{"rendered":"https:\/\/www.sharedkey.com\/help\/?p=627"},"modified":"2025-10-31T13:25:03","modified_gmt":"2025-10-31T19:25:03","slug":"how-to-change-the-property-administrator","status":"publish","type":"post","link":"https:\/\/www.sharedkey.com\/help\/how-to-change-the-property-administrator\/","title":{"rendered":"Change Property Administrator"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">The only difference between the Administrator and a Full Access Member is the payment of the annual subscription (please refer to the Member Access Rights table below). <\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"656\" src=\"https:\/\/www.sharedkey.com\/help\/wp-content\/uploads\/2025\/01\/Screenshot-2024-12-10-at-3.15.34\u202fPM-2-1024x656.png\" alt=\"\" class=\"wp-image-654\" srcset=\"https:\/\/www.sharedkey.com\/help\/wp-content\/uploads\/2025\/01\/Screenshot-2024-12-10-at-3.15.34\u202fPM-2-1024x656.png 1024w, https:\/\/www.sharedkey.com\/help\/wp-content\/uploads\/2025\/01\/Screenshot-2024-12-10-at-3.15.34\u202fPM-2-300x192.png 300w, https:\/\/www.sharedkey.com\/help\/wp-content\/uploads\/2025\/01\/Screenshot-2024-12-10-at-3.15.34\u202fPM-2-768x492.png 768w, https:\/\/www.sharedkey.com\/help\/wp-content\/uploads\/2025\/01\/Screenshot-2024-12-10-at-3.15.34\u202fPM-2-1536x984.png 1536w, https:\/\/www.sharedkey.com\/help\/wp-content\/uploads\/2025\/01\/Screenshot-2024-12-10-at-3.15.34\u202fPM-2.png 1608w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">There are a couple different cases where you may want to change the Administrator function. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong><span style=\"text-decoration: underline;\">CASE 1<\/span><\/strong>: You want to swap roles with someone in your member group.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Go to billing and subscription.<\/li>\n\n\n\n<li>Cancel subscription.<\/li>\n\n\n\n<li>This will end automatic payments for yourself.<\/li>\n\n\n\n<li>You then have to wait for the property to expire.<\/li>\n\n\n\n<li>Then, the other member, once logged in, will be presented with the button to reactivate, and will be able to add the billing profile on their account.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"283\" src=\"https:\/\/www.sharedkey.com\/help\/wp-content\/uploads\/2025\/01\/Screenshot-2025-01-20-at-12.25.44\u202fPM-1024x283.png\" alt=\"\" class=\"wp-image-660\" srcset=\"https:\/\/www.sharedkey.com\/help\/wp-content\/uploads\/2025\/01\/Screenshot-2025-01-20-at-12.25.44\u202fPM-1024x283.png 1024w, https:\/\/www.sharedkey.com\/help\/wp-content\/uploads\/2025\/01\/Screenshot-2025-01-20-at-12.25.44\u202fPM-300x83.png 300w, https:\/\/www.sharedkey.com\/help\/wp-content\/uploads\/2025\/01\/Screenshot-2025-01-20-at-12.25.44\u202fPM-768x212.png 768w, https:\/\/www.sharedkey.com\/help\/wp-content\/uploads\/2025\/01\/Screenshot-2025-01-20-at-12.25.44\u202fPM-1536x424.png 1536w, https:\/\/www.sharedkey.com\/help\/wp-content\/uploads\/2025\/01\/Screenshot-2025-01-20-at-12.25.44\u202fPM-2048x566.png 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-gallery has-nested-images columns-default is-cropped wp-block-gallery-1 is-layout-flex wp-block-gallery-is-layout-flex\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"402\" data-id=\"661\" src=\"https:\/\/www.sharedkey.com\/help\/wp-content\/uploads\/2025\/01\/Screenshot-2025-01-20-at-12.26.13\u202fPM-1024x402.png\" alt=\"\" class=\"wp-image-661\" srcset=\"https:\/\/www.sharedkey.com\/help\/wp-content\/uploads\/2025\/01\/Screenshot-2025-01-20-at-12.26.13\u202fPM-1024x402.png 1024w, https:\/\/www.sharedkey.com\/help\/wp-content\/uploads\/2025\/01\/Screenshot-2025-01-20-at-12.26.13\u202fPM-300x118.png 300w, https:\/\/www.sharedkey.com\/help\/wp-content\/uploads\/2025\/01\/Screenshot-2025-01-20-at-12.26.13\u202fPM-768x302.png 768w, https:\/\/www.sharedkey.com\/help\/wp-content\/uploads\/2025\/01\/Screenshot-2025-01-20-at-12.26.13\u202fPM-1536x604.png 1536w, https:\/\/www.sharedkey.com\/help\/wp-content\/uploads\/2025\/01\/Screenshot-2025-01-20-at-12.26.13\u202fPM.png 1990w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><span style=\"text-decoration: underline;\"><strong>CASE 2<\/strong><\/span>: Sold property or you are no longer involved.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Option A: <\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If the person you would like to make property Administrator is already a Member of any sort, the first step is to delete them as a member of that property, because you cannot have both the Administrator and a Full Access Member using the same email \/ username. &nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To do so, login at&nbsp;<a rel=\"noreferrer noopener\" href=\"http:\/\/sharedkey.com\/\" target=\"_blank\">sharedkey.com<\/a>, go to your profile name, select \u2018Properties\u2019 from the dropdown menu and then for each property, go to \u2018Members\u2019 and delete that member from the properties.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"449\" src=\"https:\/\/www.sharedkey.com\/help\/wp-content\/uploads\/2024\/12\/Screenshot-2024-12-10-at-3.20.14\u202fPM-1024x449.png\" alt=\"\" class=\"wp-image-629\" srcset=\"https:\/\/www.sharedkey.com\/help\/wp-content\/uploads\/2024\/12\/Screenshot-2024-12-10-at-3.20.14\u202fPM-1024x449.png 1024w, https:\/\/www.sharedkey.com\/help\/wp-content\/uploads\/2024\/12\/Screenshot-2024-12-10-at-3.20.14\u202fPM-300x131.png 300w, https:\/\/www.sharedkey.com\/help\/wp-content\/uploads\/2024\/12\/Screenshot-2024-12-10-at-3.20.14\u202fPM-768x337.png 768w, https:\/\/www.sharedkey.com\/help\/wp-content\/uploads\/2024\/12\/Screenshot-2024-12-10-at-3.20.14\u202fPM-1536x673.png 1536w, https:\/\/www.sharedkey.com\/help\/wp-content\/uploads\/2024\/12\/Screenshot-2024-12-10-at-3.20.14\u202fPM-2048x898.png 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"522\" src=\"https:\/\/www.sharedkey.com\/help\/wp-content\/uploads\/2024\/12\/Screenshot-2024-12-10-at-3.22.45\u202fPM-1024x522.png\" alt=\"\" class=\"wp-image-630\" srcset=\"https:\/\/www.sharedkey.com\/help\/wp-content\/uploads\/2024\/12\/Screenshot-2024-12-10-at-3.22.45\u202fPM-1024x522.png 1024w, https:\/\/www.sharedkey.com\/help\/wp-content\/uploads\/2024\/12\/Screenshot-2024-12-10-at-3.22.45\u202fPM-300x153.png 300w, https:\/\/www.sharedkey.com\/help\/wp-content\/uploads\/2024\/12\/Screenshot-2024-12-10-at-3.22.45\u202fPM-768x392.png 768w, https:\/\/www.sharedkey.com\/help\/wp-content\/uploads\/2024\/12\/Screenshot-2024-12-10-at-3.22.45\u202fPM-1536x783.png 1536w, https:\/\/www.sharedkey.com\/help\/wp-content\/uploads\/2024\/12\/Screenshot-2024-12-10-at-3.22.45\u202fPM-2048x1044.png 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">The second step is to change your profile details. &nbsp;To do this, click on your profile name and select \u2018My Profile\u2019 from the dropdown menu. &nbsp; <\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"318\" src=\"https:\/\/www.sharedkey.com\/help\/wp-content\/uploads\/2024\/12\/Screenshot-2025-10-31-at-3.13.24-PM-1024x318.png\" alt=\"\" class=\"wp-image-986\" srcset=\"https:\/\/www.sharedkey.com\/help\/wp-content\/uploads\/2024\/12\/Screenshot-2025-10-31-at-3.13.24-PM-1024x318.png 1024w, https:\/\/www.sharedkey.com\/help\/wp-content\/uploads\/2024\/12\/Screenshot-2025-10-31-at-3.13.24-PM-300x93.png 300w, https:\/\/www.sharedkey.com\/help\/wp-content\/uploads\/2024\/12\/Screenshot-2025-10-31-at-3.13.24-PM-768x239.png 768w, https:\/\/www.sharedkey.com\/help\/wp-content\/uploads\/2024\/12\/Screenshot-2025-10-31-at-3.13.24-PM-1536x477.png 1536w, https:\/\/www.sharedkey.com\/help\/wp-content\/uploads\/2024\/12\/Screenshot-2025-10-31-at-3.13.24-PM-2048x636.png 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">In the Edit Profile page, you will be able to change all of the relevant details to be the new Administrator\u2019s name, telephone number, email address \/ username, and a password for them to login into (and presumably change afterwards). &nbsp;See screenshots below.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"984\" src=\"https:\/\/www.sharedkey.com\/help\/wp-content\/uploads\/2024\/12\/Screenshot-2024-12-10-at-3.29.43\u202fPM-1024x984.png\" alt=\"\" class=\"wp-image-632\" srcset=\"https:\/\/www.sharedkey.com\/help\/wp-content\/uploads\/2024\/12\/Screenshot-2024-12-10-at-3.29.43\u202fPM-1024x984.png 1024w, https:\/\/www.sharedkey.com\/help\/wp-content\/uploads\/2024\/12\/Screenshot-2024-12-10-at-3.29.43\u202fPM-300x288.png 300w, https:\/\/www.sharedkey.com\/help\/wp-content\/uploads\/2024\/12\/Screenshot-2024-12-10-at-3.29.43\u202fPM-768x738.png 768w, https:\/\/www.sharedkey.com\/help\/wp-content\/uploads\/2024\/12\/Screenshot-2024-12-10-at-3.29.43\u202fPM.png 1368w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">You then can remove your credit card payment method for automatic renewals by going to Subscription in the Billing &amp; Subscription page and click on \u2018Cancel Subscription\u2019. &nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"485\" src=\"https:\/\/www.sharedkey.com\/help\/wp-content\/uploads\/2025\/01\/Screenshot-2025-01-20-at-12.26.04\u202fPM-1024x485.png\" alt=\"\" class=\"wp-image-663\" srcset=\"https:\/\/www.sharedkey.com\/help\/wp-content\/uploads\/2025\/01\/Screenshot-2025-01-20-at-12.26.04\u202fPM-1024x485.png 1024w, https:\/\/www.sharedkey.com\/help\/wp-content\/uploads\/2025\/01\/Screenshot-2025-01-20-at-12.26.04\u202fPM-300x142.png 300w, https:\/\/www.sharedkey.com\/help\/wp-content\/uploads\/2025\/01\/Screenshot-2025-01-20-at-12.26.04\u202fPM-768x364.png 768w, https:\/\/www.sharedkey.com\/help\/wp-content\/uploads\/2025\/01\/Screenshot-2025-01-20-at-12.26.04\u202fPM-1536x727.png 1536w, https:\/\/www.sharedkey.com\/help\/wp-content\/uploads\/2025\/01\/Screenshot-2025-01-20-at-12.26.04\u202fPM.png 2028w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"402\" src=\"https:\/\/www.sharedkey.com\/help\/wp-content\/uploads\/2025\/01\/Screenshot-2025-01-20-at-12.26.13\u202fPM-1-1024x402.png\" alt=\"\" class=\"wp-image-664\" srcset=\"https:\/\/www.sharedkey.com\/help\/wp-content\/uploads\/2025\/01\/Screenshot-2025-01-20-at-12.26.13\u202fPM-1-1024x402.png 1024w, https:\/\/www.sharedkey.com\/help\/wp-content\/uploads\/2025\/01\/Screenshot-2025-01-20-at-12.26.13\u202fPM-1-300x118.png 300w, https:\/\/www.sharedkey.com\/help\/wp-content\/uploads\/2025\/01\/Screenshot-2025-01-20-at-12.26.13\u202fPM-1-768x302.png 768w, https:\/\/www.sharedkey.com\/help\/wp-content\/uploads\/2025\/01\/Screenshot-2025-01-20-at-12.26.13\u202fPM-1-1536x604.png 1536w, https:\/\/www.sharedkey.com\/help\/wp-content\/uploads\/2025\/01\/Screenshot-2025-01-20-at-12.26.13\u202fPM-1.png 1990w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This will have the effect of removing your automatic renewal payment method from the account. &nbsp;Please note: the account will remain active until the expiry date. &nbsp;Once the new Administrator logs in, they then can go to Billing in the Billing &amp; Subscription page for each property and update those property accounts with their credit card details to activate the next renewal. &nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Option B: <\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Login at&nbsp;<a rel=\"noreferrer noopener\" href=\"http:\/\/sharedkey.com\/\" target=\"_blank\">sharedkey.com<\/a>, go to your profile name, select \u2018Properties\u2019 from the dropdown menu, and then select and confirm &#8216;Remove Property\u2019. &nbsp;Your credit card payment profile for these accounts will be automatically cancelled and you will not be charged again. &nbsp;You will retain your email address \/ username for SharedKey but you will no longer will have any properties associated with your account until you add a property, you are added to be a member, or invited as a guest. &nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">-&gt; Removing a property from your account <\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"381\" src=\"https:\/\/www.sharedkey.com\/help\/wp-content\/uploads\/2024\/12\/Screenshot-2024-12-18-at-12.25.14\u202fPM-1024x381.png\" alt=\"\" class=\"wp-image-637\" srcset=\"https:\/\/www.sharedkey.com\/help\/wp-content\/uploads\/2024\/12\/Screenshot-2024-12-18-at-12.25.14\u202fPM-1024x381.png 1024w, https:\/\/www.sharedkey.com\/help\/wp-content\/uploads\/2024\/12\/Screenshot-2024-12-18-at-12.25.14\u202fPM-300x112.png 300w, https:\/\/www.sharedkey.com\/help\/wp-content\/uploads\/2024\/12\/Screenshot-2024-12-18-at-12.25.14\u202fPM-768x286.png 768w, https:\/\/www.sharedkey.com\/help\/wp-content\/uploads\/2024\/12\/Screenshot-2024-12-18-at-12.25.14\u202fPM-1536x572.png 1536w, https:\/\/www.sharedkey.com\/help\/wp-content\/uploads\/2024\/12\/Screenshot-2024-12-18-at-12.25.14\u202fPM-2048x763.png 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">-&gt; Reactivating an account by a Full Access Member <\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"640\" height=\"127\" src=\"https:\/\/www.sharedkey.com\/help\/wp-content\/uploads\/2024\/12\/unnamed.jpg\" alt=\"\" class=\"wp-image-638\" srcset=\"https:\/\/www.sharedkey.com\/help\/wp-content\/uploads\/2024\/12\/unnamed.jpg 640w, https:\/\/www.sharedkey.com\/help\/wp-content\/uploads\/2024\/12\/unnamed-300x60.jpg 300w\" sizes=\"auto, (max-width: 640px) 100vw, 640px\" \/><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>The only difference between the Administrator and a Full Access Member is the payment of the annual subscription (please refer to the Member Access Rights table below). There are a couple different cases where you may want to change the Administrator function. CASE 1: You want to swap roles with someone in your member group&#8230;. <a class=\"read-more\" href=\"https:\/\/www.sharedkey.com\/help\/how-to-change-the-property-administrator\/\">Read More<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[11],"tags":[],"class_list":["post-627","post","type-post","status-publish","format-standard","hentry","category-members"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Change Property Administrator - SharedKey Help<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.sharedkey.com\/help\/how-to-change-the-property-administrator\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Change Property Administrator - SharedKey Help\" \/>\n<meta property=\"og:description\" content=\"The only difference between the Administrator and a Full Access Member is the payment of the annual subscription (please refer to the Member Access Rights table below). There are a couple different cases where you may want to change the Administrator function. CASE 1: You want to swap roles with someone in your member group.... 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